EMPLOYMENT
With a 28-year record of launching business start-ups and fulfilling business dreams, our economic development, nonprofit organization is a $3MM multi-location agency with a strong culture rooted in collaboration, innovation, integrity, and accountability. Our team consists of talented, dedicated people who share our mission for strengthening the economy through quality business development and training to Hispanic entrepreneurs.
If you’re committed, dependable, and want to join the leading Hispanic nonprofit economic development organization, we’d like to talk to you! Salaries are accompanied by a competitive benefits package that includes medical, dental, vision and life insurances; paid holidays; PTO; and a retirement plan. At Prospera, equal talent will always get equal opportunity. Background checks and references are required.
CUSTOMER SERVICE REPRESENTATIVE – South Florida, based in Doral
Prospera is recruiting a full-time, hourly, non-exempt Customer Service Representative who will report to the Regional Vice President. The position’s principal duties are to properly portray our professional image, either by phone or in person, and assist the team to successfully perform the goals of the organization.
Primary responsibilities include:
- Promptly and courteously answering a multi-line telephone system and directing all incoming calls to the proper person or department in a timely and professional manner;
- Receiving clients and visitors, and professionally explaining service offerings, if needed
- Meeting and greeting visitors, providing general information and assistance;
- Maintaining a neat and clean office environment, including the lobby and break room areas, and ensuring conference rooms are ready for meetings;
- Arranging catering for meetings and events;
- Distributing mail and all communication daily, monitoring deliveries, and using express parcel shipping companies for expedited shipping.
- Monitoring kitchen and office supplies, placing orders when necessary;
- Typing memos, correspondence, reports, and other documents;
- Conducting reminder calls for upcoming committee meetings;
- Preparing and executing bulk mailings as needed; and
- Performing other administrative duties as requested by the Regional Vice President
Secondary responsibilities include:
- Assisting with daily activities such as meetings, copies and general office work;
- Assisting with web-based research;
- Assisting in the planning and execution of associate and customer-related functions and events;
- Ensuring printers, copiers, phones, and any other office equipment are in proper working order;
- Assisting with orientation set up and guidance to the conference room at the training rooms; and
- Miscellaneous tasks such as making coffee, emptying trash and generally helping to keep the office running smoothly.
- Other duties as assigned.
Job Requirements:
- High school diploma or equivalent required.
- A minimum of three years of business, government, or nonprofit sector administrative experience.
- Successful candidate must be fully bilingual and be able to communicate effectively in English and Spanish.
- Excellent interpersonal and organizational communication skills.
- The individual must be highly organized, detail oriented and have excellent critical thinking skills.
- Reliable transportation and valid driver’s license with good driving record required. Direct access by phone required.
- Must successfully pass a criminal background check. Credit check may also be required.
- Must be proficient in Microsoft Office suite (Outlook, Word, Excel, and PowerPoint).
For consideration, e-mail your résumé and salary history to careers@prosperausa.org. No phone calls, please.
BUSINESS DEVELOPMENT CONSULTANT – North Carolina, based in Charlotte
Prospera is recruiting a full-time Business Development Consultant who will report to the Regional Vice President. The position’s primary responsibilities include:
Provide one-on-one consulting to Hispanic entrepreneurs, offering a wide range of assistance that includes, but is not limited to:
- Perform initial analysis of new or existing business venture
- Conduct initial needs assessment to determine business strengths and weaknesses
- Analyze client’s business needs and formulate solutions
- Assist with client’s development and their relations with contracted professional providers
- Evaluate clients and determine which community resource might further assist them with their business
- Attend community and networking events on behalf of the organization
- Accurately enter required client information into database
Organize educational programs for Hispanic entrepreneurs throughout the year:
- Conduct weekly orientations in Spanish on how to launch a new business
- Secure speakers and venue
- Set up training rooms with materials and speaker tools
- Evaluate speakers at end of each seminar
Complete special projects and miscellaneous programs as assigned by the Regional Vice President.
Job Requirements:
- Bachelor’s degree in business or public administration, finance, marketing or a related field required
- Minimum of two years of prior work experience required, preferably in a small business environment
- Ability to present to small and large audiences and to a variety of target audiences required
- Must be able to research, communicate clearly and effectively, both orally and and in writing, in English and Spanish (Portuguese a plus)
- Ability to demonstrate knowledge of different industries and how they work
- Ability to multi-task and manage time efficiently
- Ability to build rapport and maintain professional relationships
- Experience working in small groups and/or facilitating teamwork
- High degree of proficiency in Microsoft Word, Excel and PowerPoint
- Professional appearance and demeanor required
- Reliable transportation and valid driver’s license with good driving record required
- Must have satisfactory results from background checks
For consideration, e-mail your résumé and salary history to careers@prosperausa.org. No phone calls, please.
BUSINESS DEVELOPMENT SPECIALIST– North Carolina, based in Charlotte
Prospera is recruiting a full-time, non-exempt Business Development Specialist who will report to the Regional Vice President. The position’s primary responsibilities include:
Support the Business Development Consultants, including but not limited to:
- Follow-up with clients and respond to their inquiries
- Analyze client’s business needs and formulate solutions
- Assist with client meetings
- Coordinate appointments and make arrangements for client and provider meetings
- Collaborate with Vice President of Marketing on projects related to the region’s marketing and social media
- Attend community and networking events on behalf of the organization
- Provide support in preparing for committee meetings, documents, presentations, and event set-up
- Accurately enter required client information into database
In conjunction with the Business Development Consultant, organize educational programs for Hispanic entrepreneurs throughout the year, including:
- Reserving venues
- Setting up training rooms with materials and speaker tools
- Evaluating speakers at end of each seminar
Assist with Prospera’s internship program:
- Recruit interns by attending internship fairs and establishing partnerships with local colleges and student organizations
- Train interns
Complete special projects and miscellaneous programs as assigned by the Regional Vice President.
Job Requirements:
- Bachelor’s degree or currently pursuing one in business or public administration, finance, marketing or a related field required
- Must be able to research, communicate clearly and effectively, both orally and and in writing, in English and Spanish (Portuguese a plus)
- Ability to multi-task and manage time efficiently
- Ability to build rapport and maintain professional relationships
- High degree of proficiency in Microsoft Word, Excel and PowerPoint
- Professional appearance and demeanor required
- Reliable transportation and valid driver’s license with good driving record required
- Must have satisfactory results from background checks
For consideration, e-mail your résumé and salary history to careers@prosperausa.org. No phone calls, please.
